Online shopping grows stronger during the pandemic

For retailers, such as Wesfarmers, the evolution of online shopping has been slow and largely due to the desire of consumers to experience the full shopping experience.
With stores like Bunnings, Officeworks, and Kmart, Wesfarmers believes that both traditional and e-commerce can still grow.
The restrictions and lockdowns in Sydney and Melbourne have boosted the online channels for retailers.
There is still a real appetite for bricks-and-mortar stores when they reopen.
If we look back at Australia’s e-commerce penetration in the past 20 years, it will be irrelevant.
The rise of e-commerce was accelerated by the outbreak of the pandemic. As a result, many retailers decided to close their physical stores.
According to the Australian Bureau of Statistics, online retail made up 11 per cent of total retail sales in October 2021.
That figure is expected to moderate as the restrictions on online trading are eased.
In non-retail categories, the penetration of e-commerce is expected to reach 30 percent in 10 years, compared to 21 percent now.
The influx of new customers has raised concerns about the efficiency of transferring goods.
The best online retailers have been investing in their online capabilities for over a decade. Customers will expect fast and reliable delivery.
Online retailers need to constantly improve their offerings in order to meet the expectations of their customers.
Catch.com.au is growthing in strength with continual improvements to their online experience. You can get a discount at Catch with a Catch coupon code.
Many retailers rely on Australia Post for its delivery services, but some are also launching a self-service delivery platform.
Due to the outbreak of the pandemic, many retailers experienced delays in delivering goods.